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Experience Strategy and Service Design Intern

Join our team

Mad*Pow’s greatest asset is our people. We are seeking a talented, passionate and multifaceted student or graduate who has great strategy skills and is excited to take on new challenges and grow professionally.

As a Strategy Intern, your primary task will be to support the Mad*Pow Experience strategy and Service Design team with live projects for current clients and some internal initiatives. If you love systems thinking, and find yourself constantly envisioning how things could work better than they do now, you might be our perfect fit!

QUALITIES WE ARE LOOKING FOR:

  • True passion for innovative, human-centered design
  • Attention to detail with strong analytical skills
  • Independent drive, a self-starter
  • Good writing and visual design skills
  • Highly collaborative and eager to participate
  • Able to effectively manage your own time and deadlines on multiple simultaneous tasks
YOU WILL BE RESPONSIBLE FOR:
  • Collaborating. Sharing. Thinking. Creating. Revising. Perfecting.
  • Working with the team on live projects for deliverables such as journey maps, personas, strategy directives and ecosystem maps. See more here: https://goo.gl/q8GFTy
  • Contributing to research and analysis of data
  • Communicating complex ideas through written or visual means
  • Documenting the process followed during a project via notes and photography (or videography) in order to create a well thought out and designed case study
  • Effectively collaborating with designers, strategists, developers and clients throughout a project lifecycle
THE FOLLOWING IS REQUIRED:
  • Experience or coursework related to strategy, service design, design thinking, design management, design research, UX research, UX strategy or related fields
  • Expertise with the Adobe Creative Suite, specifically in Illustrator, Photoshop, and InDesign
  • Professional experience or coursework in graphic design, information design, visual experience design, photography or related field
  • Ability to commute to our Boston, MA office
  • Access to a laptop with software mentioned above
THE FOLLOWING IS A PLUS:
  • Experience with photography and/or videography and/or motion graphics
  • Excellent video editing skills and/or proven visual layout skills
OTHER DETAILS:
This is a temporary, paid, part-time position offering a fun and exciting working environment in a rapidly growing company. For this position, we will only look at candidates who can commute to Boston, MA. Duration and start date of this internship is flexible between the dates of May 15th to August 31st.

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Mad*Pow HQ

27 Congress Street
Portsmouth, NH 03801

Office: 603.436.7177
Fax: 603.386.6608

Boston

179 Lincoln Street
Boston, MA 02111

Office: 617.426.7177

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