Mike is part of the leadership team here at the Mad*Pow, and is responsible for building and steering key relationships. Mike is responsible for our overall client services approach actively designing the best possible experience for our clients. In his time at Mad*Pow, Mike has contributed strategic direction and leadership to a variety initiatives across the account base and the agency. Mike also heads up Mad*Pow’s burgeoning Financial Wellness practice, designed to make an impact on the lives of the financially underserved and driving for financial inclusion.
Over the past 20 years Michael has held leadership positions in the agency, management consulting and financial services industries. Mike has worked with a variety of clients, including: Prudential (Insurance, Annuities and Retirement service lines), State Street Global Advisors, Blue Cross/Blue Shield (Massachusetts, Michigan, New Jersey, Rhode Island, Northeast PA, FEP), Emerson Hospital, Tufts Medical Center, Genzyme/Sanofi, and USAA.
In his free time, Mike advises several local startups through MITX’s mentorship program. Mike has two teenage kids (a boy and a girl) readying for college, is an avid basketball fan and pick-up player, enjoys long walks on the beach and most of all enjoys parodying the classic agency biography format.
Money Talk Makes People Uncomfortable
P&C Insurance: Designing for Experience
Mad*Pow's Financial Experience Design Conference
Improving Financial Wellbeing through Experience innovation
The District Hall, Boston
CXFS: Customer Experience Innovators
The Event for CX Innovators in Finance
The Northeast's largest banking show
CT - Mohegan Sun
Transform Conference: Mayo Clinic
Make Change Possible: Thriving in an Ecosystem for Health
This fall, we're rolling out something that will shake up financial wellbeing! Don't miss out on our big announcing happening in a few days!